SHIPPING POLICY

Last Updated: April 13, 2026

We know you’re excited to receive your order—and we work to get it to you as quickly as possible.

Order Processing

Orders are processed within 1–3 business days, excluding weekends and holidays.

Shipping & Delivery

Shipping rates are calculated at checkout. You’ll always see the most up-to-date rates for your region at the time of purchase, as they may vary.

Delivery times depend on your location and the selected shipping method, and may be impacted by carrier conditions.

From time to time, we may offer complimentary shipping promotions (such as free shipping on orders over $250). Any current offers will be reflected at checkout.

Tracking

Once your order ships, you’ll receive a confirmation email with tracking details so you can follow it every step of the way.

International Orders

We ship internationally to select destinations.
Please note:

• Duties, taxes, and customs fees are the responsibility of the customer
• Delivery timelines may vary based on destination and customs processing

Shipping Delays

While we do our best to meet delivery estimates, Onzie is not responsible for delays caused by carriers, weather, or other external factors outside of our control.

Address Accuracy

Please ensure your shipping information is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.